AI email? Don't ruin it with weak response time.

AI can send emails.

It can’t save you from your own reply-blackhole.

If you’re using AI to prospect, you need a bulletproof reply-monitoring process.

Speed matters more than most teams think:

• Positive replies: Hit fast → book more meetings.
• Negative replies: Hit fast → win referrals, occasional turnarounds, and long-term goodwill.

Too many companies let replies rot in some shared inbox. By the time someone notices, the moment’s gone.

Here’s how to do it right:

• Slack channel: Pipe replies in and tag the rep.
• Direct routing: Send replies straight to their inbox.
• Admin triage: One person monitoring and routing instantly.
• SLAs: Treat response time like a KPI. Everyone in the chain should have one.
• Track it: Prove that sub-2-minute replies boost positive turnarounds by X%.

AI email can absolutely work.

But without a clean AI → human handoff, you’re basically firing leads into a void and hoping for the best.