AI email? Don't ruin it with weak response time.
Oct 13, 2025AI can send emails.
It can’t save you from your own reply-blackhole.
If you’re using AI to prospect, you need a bulletproof reply-monitoring process.
Speed matters more than most teams think:
- Positive replies: Hit fast → book more meetings.
- Negative replies: Hit fast → win referrals, occasional turnarounds, and long-term goodwill.
Too many companies let replies rot in some shared inbox. By the time someone notices, the moment’s gone.
Here’s how to do it right:
- Slack channel: Pipe replies in and tag the rep.
- Direct routing: Send replies straight to their inbox.
- Admin triage: One person monitoring and routing instantly.
- SLAs: Treat response time like a KPI. Everyone in the chain should have one.
- Track it: Prove that sub-2-minute replies boost positive turnarounds by X%.
AI email can absolutely work.
But without a clean AI → human handoff, you’re basically firing leads into a void and hoping for the best.
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