Being Micromanaged? What’s Really Going On? leadership management Sep 18, 2024

When your boss is overly focused on the small details of your work, it can feel overwhelming. But understanding whether they are micromanaging or simply lacking confidence in you is key to resolving the issue. Here’s what to consider:

If your boss is paying too much attention to the details...

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Turn "Not Me" into Your Advantage on Cold Calls cold calling Aug 23, 2024

When a prospect tells you, "I'm not the right person," how do you respond?

Most reps ask, "Who is?" But on a cold call, credibility is everything—and you might not have earned enough for them to share a name yet.

Here's a better approach: Research the account beforehand and identify...

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Changing Sales for the Better — Podcast podcast Aug 12, 2024

I was a bit nervous — though excited — to be on Andy Paul's Win Rate podcast. Andy's a deep thinker and Mark Cox and Bridget L. Gleason are heavy hitters in the world of selling. 

I met Andy Paul many years ago when Lori Richardson recommended I have Andy speak at the...

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SalesEQ for AI: Discovery Documentation ai discovery saleseq Jul 08, 2024

In this video learn how to upload a transcript of your meeting to your favorite AI and have it generate:

  1. A meeting notes document to a template that details problems, impacts, MEDDICC and next steps.
  2. A recap email for your buyer. Bonus: Pull direct quotes from your customer stating the...
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Do you speak your buyers' language? ai saleseq Jun 28, 2024

Most industries have their own acronyms and terminology. And the bigger the company, the more likely they have their own distinct set, too.

It can be overwhelming at first but it's essential to learn so you can relate. It's part of your SalesEQ.

Here's how to learn these terms quickly:
1. Ask...

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SalesEQ for AI: Discovery Call Analysis ai discovery saleseq Jun 28, 2024

Discovery calls need to focus on two main outcomes:

  1. Determine if the buyer has problems you can potentially solve.
  2. Understand the impacts or consequences of these problems being solved or not solved.

It's crucial that both you and the buyer understand these issues clearly. This requires the...

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SalesEQ for AI series overview ai saleseq Jun 28, 2024

In a series of posts I'm going to show ways you can use AI to enhance your SalesEQ.

If you're new to using AI in your sales motion, I hope you'll be simply blown away by how it can truly enhance the human-to-human aspect of your selling emotional intelligence.

Each post will focus on a specific...

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Mastering the Art of Sales Discovery — Podcast active listening discovery podcast saleseq Jun 11, 2024

Darren Mitchell had me on his podcast — The Exceptional Sales Leader — last week to talk about discovery.

Darren and I share a very similar view of selling as well as the profession of consulting, though from opposite sides of the world (Darren's in Melbourne, I'm in Massachusetts).

...

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From Selling to Serving saleseq May 31, 2024

As a salesperson, you're often perceived subconsciously—and usually negatively—by customers. This perception stems from years of exposure to stereotypical "bad sales behavior" (think used car salesperson tactics), which leads customers to believe that salespeople are merely trying to...

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How to hone your SalesEQ this weekend and have fun doing it. active listening saleseq May 15, 2024

Sales situations come with a lot of pressure, and we tend to fall back into our habits and what we're comfortable doing.

Learning new skills takes repetition, time, and sleep. If you can practice in low-pressure situations, you'll have an easier time learning.

Think of how you learn other skills...

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What is SalesEQ? May 13, 2024

Welcome to the SalesEQ™ Newsletter, where I'll provide practical guidance and tips for honing your selling emotional intelligence.

What is selling emotional intelligence? It's developing your ability to harness your own emotions and those of your potential customers to connect better; to...

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