Learn how to connect with your customers on this most important moment in sales — the discovery meeting.

What you'll get:

• How to prepare properly
• How to engage with questions and listening to build trust
• A simple structure to follow

The course is taught through a series of short videos and text so you learn the way you prefer. There are quizzes and exercises to ensure you learn by doing.

The complete syllabus:

• Introduction
• How to use this course (this lesson)
  - The Importance of Preparation
• Meeting Structure and Preparation
  - Structure
  - Preparation
• The Discovery Meeting
  - Get there early
  - Introductions
  - Discovery
  - Process Questions
  - Probing Questions
  - Adding Value Questions
  - Impact Questions
  - Create Your Own Questions
  - Alignment
  - Solution
  - Additional discovery
  - Next steps
  - Recap emails
  - Create a call template
• Example Meeting Recordings
• Assessment and Improvement